Skip to main content
United States flag

Official United States Traveller Guide: Airport Online Trusted Traveller Verified

AirportOnline
Guide

How to Claim Your Airport's Free Microsite — What Municipalities and Airport Authorities Need to Know

Summary

Airport Online provides free, professionally maintained informational microsites for regional and municipal airports at no cost to the municipality. This guide explains what a free airport microsite is, what your authority receives, and how to claim your page in a few straightforward steps.

The steps

  1. Find Your Airport's Existing Page

    Visit Airport Online and search for your airport by name or location. A page likely already exists for your facility.
    Example
    Search for your city name plus 'airport' — your page should appear in the results.
  2. Initiate the Claim

    On your airport's page, select the option to claim or verify the listing and provide your contact information and role.
    Example
    A city clerk or airport manager would both be valid claimants — just use your official role and email.
  3. Complete Identity Verification

    Airport Online will verify that you are an authorized representative, typically via your official email domain.
    Example
    A confirmation email to your @cityname.gov or @airportname.com address is the standard verification route.
  4. Review Your Page and Flag Corrections

    Once verified, access your dashboard to review existing content and submit any corrections or additions.
    Example
    If the page lists outdated ground-transport options or a general description that no longer fits, flag it and the editorial team will update it.
  5. Share and Promote Your Microsite

    Your claimed microsite is a free public asset — share it with your communications team and link to it from your official channels.
    Example
    Adding a 'Traveler Information' link on your municipality's website that points to your Airport Online microsite takes minutes and adds real value for visitors.

What Is a Free Airport Microsite?

An airport microsite is a dedicated, publicly accessible information page for a specific regional or municipal airport. Think of it as a professionally written and maintained mini-website — hosted, designed, and kept current by Airport Online — that gives travelers a single reliable place to find general information about your facility.

Unlike a full airport website that your IT team must build and maintain, an Airport Online microsite requires zero technical effort and zero budget from your side. Airport Online handles the hosting, the content structure, and the ongoing maintenance. Your role is simply to claim the page so you can verify its accuracy and, optionally, provide updates that reflect your airport's real-world situation.

Microsites are already live for hundreds of regional and municipal airports across the country. If your airport is not yet claimed, the page still exists — it just hasn't been verified or enhanced by your authority yet. Claiming it is the step that puts you in the driver's seat.

What Your Municipality or Airport Authority Actually Gets

Claiming your airport's microsite is free — full stop. There is no subscription, no setup fee, and no hidden cost to the municipality or airport authority. Here is a plain-English breakdown of what you receive:

  • A professionally written information page covering general traveler guidance for your airport — the kind of content that answers the questions travelers actually search for before a trip.
  • Ongoing content maintenance by the Airport Online editorial team, so the page does not go stale or fall behind SEO best practices.
  • Search visibility — Airport Online pages are optimized to appear in search results when travelers look up your airport by name or location, directing them to accurate information rather than outdated third-party sources.
  • A claim dashboard where authorized representatives can flag corrections, provide facility updates, and communicate with the Airport Online team.
  • No technical burden — no CMS to learn, no hosting bill, no developer needed. Your staff time investment is minimal.

The program is monetized through display advertising and affiliate links on the Airport Online platform — not through charges to municipalities. Your community gets the benefit; Airport Online handles the economics.

Why It Matters: Traveler Experience and Local Economic Visibility

When a traveler books a flight through a regional airport, one of their first moves is to search for information — parking options, ground transportation, check-in timing, accessibility features. If your airport does not have a clear, trustworthy online presence, that traveler fills the gap with guesswork, outdated forum posts, or nothing at all. That uncertainty can quietly discourage use of your facility.

A well-maintained microsite changes that dynamic. It signals that your airport is professional, accessible, and traveler-friendly — before the passenger ever sets foot on your tarmac. For regional airports competing with larger hubs for passenger loyalty, that first impression online genuinely matters.

Beyond individual travelers, visibility matters economically. Airports are economic anchors for their communities — they support local businesses, enable commerce, and attract visitors. When your airport is easy to find and well-represented online, it reinforces the case for choosing your region as a destination or business location. A claimed, accurate microsite is a low-effort, high-return piece of your community's economic development story.

How to Claim Your Airport's Page: A Step-by-Step Overview

The claim process is designed to be straightforward for busy municipal staff and airport authority teams. Here is what the process generally looks like:

  1. Find your airport's existing page. Visit Airport Online and search for your airport by name or location. In most cases, a page already exists. If it does not, you can request one be created as part of the claim process.
  2. Initiate the claim. On your airport's page, select the option to claim or verify the listing. You will be prompted to provide basic contact information and your role at the airport or municipality.
  3. Verify your authority. Airport Online will confirm that you are an authorized representative — typically via your official government or airport-domain email address. This step protects the integrity of the information on the platform.
  4. Review and enhance your page. Once verified, you gain access to a simple dashboard where you can review existing content, flag anything that needs correction, and provide additional details about your facility.
  5. Stay in the loop. Airport Online's editorial team handles ongoing updates, but your dashboard keeps you informed and gives you a direct channel to request changes whenever your airport's situation evolves.

The entire process is designed to take minimal staff time — most authorities complete the initial claim in under 30 minutes.

Common Questions from Municipal Staff and Airport Authorities

If you are evaluating whether to claim your airport's microsite, these are the questions we hear most often:

  • "Does our airport qualify?" Airport Online serves regional and municipal airports of all sizes — from small general-aviation facilities to mid-size commercial airports. If your airport serves the public, it qualifies.
  • "What if the existing page has incorrect information?" That is exactly why claiming matters. Once you are a verified representative, you can flag inaccuracies directly and the editorial team will address them promptly.
  • "Does this replace our own airport website?" No — and it is not meant to. An Airport Online microsite complements your existing web presence. It captures travelers who search generically and may not find your official site, and it provides a consistent, SEO-optimized information layer that reinforces your own communications.
  • "What are our obligations once we claim?" There are none beyond the initial verification. You are not required to post content, maintain a schedule, or pay anything. The Airport Online team does the ongoing work. You simply have the option to engage when you choose to.
  • "Is there any advertising on the page?" Airport Online pages carry display advertising and may include affiliate links — this is how the free model is sustained. Advertising is managed by Airport Online and is not controlled by the municipality.

Getting Started: Your Next Steps

Claiming your airport's free microsite is one of the lowest-effort, highest-visibility steps a regional airport or municipality can take to improve its online presence. Here is a quick summary of how to move forward:

  • Search for your airport on Airport Online to see what is already there.
  • Use the claim function on your airport's page to begin the verification process.
  • Have an official email address (government or airport domain) ready to confirm your identity.
  • Once claimed, take 10–15 minutes to review the existing content and flag any corrections.
  • Share the page URL with your communications team — it is a free asset worth promoting.

Your travelers are already searching for your airport online. A claimed, accurate, professionally maintained microsite ensures that what they find reflects your facility at its best — at no cost to your community. If you have questions before you start, the Airport Online team is available to walk you through the process.